Lumera Diamonds

Privacy policy

Lumera Diamonds uses information you provide to operate this Shopify store, fulfil orders and respond to enquiries.

Information we handle

This may include your name, contact details, delivery and billing addresses, order details, payment transaction information and messages you send us. Shopify and payment providers process checkout information. Website technologies may collect device, browser and usage data.

How information is used

We use information for order processing, deliveries, customer support, fraud prevention and operating the website. If you subscribe to marketing, we may send product news and offers. You can unsubscribe using the link in those messages.

Service providers

Information is shared as needed with Shopify, payment processors, delivery providers and other services involved in running the store. Some providers may process information outside your country.

Cookies and choices

Cookies and similar technologies support checkout and website functions. You can adjust your browser cookie settings; disabling necessary cookies may affect the store’s operation.

Access, corrections and questions

Use our contact form to ask about your personal information, request a correction or raise a privacy concern. We retain information for operational and legal needs and take reasonable steps to protect it. This policy may be updated as our practices change.